Vandaag kondigt Microsoft de Dynamics CRM 2016 Spring release aan met grote verbeteringen op het geid van service en portals met de integratie van ADX Studio en FieldOne.
New Release Delivers ground-breaking service capabilities, portal solutions and even more intelligence
It is my honor to announce today that our spring wave of Microsoft Dynamics CRM 2016 will be available to our online customers in Q2 of this calendar year. This release is focused on the integration of two of our recent acquisitions (FieldOne and Adxstudio), providing our customers with market leading capabilities for field service and portal solutions for community engagement. We are also taking this opportunity to further extend our service capabilities with the introduction of project service. Together, our field and project service solutions take the definition of service to a new level in the industry. With our full range of service solutions for self-service, agent-assisted service and onsite service, we are helping our customers transform customer service.